We help pharma companies optimize their business strategy through a healthcare quality lens

We are on a shared mission of delivering better patient outcomes, improving patient and provider experiences, reducing cost of care, and advancing health equity.

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The healthcare landscape is
rapidly changing

Patients and their families are demanding better quality healthcare at
lower costs and easier access to care.

We know that as a biopharmaceutical company your provider and payer customers are looking for high quality medicines and solutions that bring value to patients and caregivers.

We Help Pharma Professionals With These Challenges

We work with all biopharmaceutical companies regardless of size and therapeutic area who are committed to advancing the state of healthcare quality.

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Senior Director

U.S. Market Access

I am responsible for leading our launch readiness team and optimally positioning our product with health plans. I’ll need to take into account healthcare quality and the shift to a value-based care paradigm. I could use help in navigating this landscape.

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Launch Strategy Leader

U.S. Marketing

I would like to better understand the patient journey and how our company can partner with value-based care-minded providers to increase the likelihood of desired health outcomes within that journey.

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Vice President

Clinical Development

I want to help lead my team to better understand relevant aspects of the Quintuple Aim, quality measurement, and value-based care and how this relates to evidence generation so we can support strong market access earlier in the product development life cycle.

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Vice President

Medical Affairs

My team could really use education on healthcare quality and value-based care specific to our drug classes so we can support compelling engagement of Medical Science Liaisons with provider stakeholders.

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Patient Advocacy & Public Policy

We want advocates and policymakers to better understand the dynamics around quality and value-based care within these therapeutic categories. This may entail an internal and/or external quality education component and value-based policy direction.

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Senior Director, Quality

Value, Access & Evidence

We need assistance in better understanding how these enhanced areas of knowledge can help us to more effectively engage external stakeholders, inform evidence generation and enhance market access strategy.

How we help you

We start our work by first spending time with you at various levels of management. Our goal is to understand your perspectives and identify any prior foundational work.

Philosophically, we use the Quintuple Aim and our decades of pharmaceutical industry experience to deliver market-relevant strategic direction to our biopharma clients.

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Market Insights

You will receive unique marketplace insights relevant to your business so you can better position your product with potential customers and patients.

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Trusted Partner

You will become a trusted partner and identify opportunities for strategic engagement with external stakeholders who focus on Quintuple Aim outcomes (improving population health, enhancing patient & care team experiences, reducing costs, and advancing health equity).

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Win-win Relationships

You will gain insights on how to cultivate win-win relationships with prioritized external stakeholders to achieve mutual strategic goals that improve care delivery and health outcomes, lead to better patient experiences, achieve equity, and reduce costs.

Our Consulting Services

THCQ(Turner Healthcare Quality Consulting) offer a variety of services that can be customized to meet your needs in the areas of medical affairs, evidence generation strategy, market access, health equity, and/or policy & advocacy.

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Discovery Service Offering

This offering gives you an opportunity to see where we can provide value to a challenge you face (at lower fees and shorter timelines compared to our CQE offering).

Comprehensive Quality Evaluation

We meet you where you are: we support customized variations of CQE depending on your goals and needs. Let’s have a conversation about what works best for you.

Retainer-Based Services

We will advise you every step of the way. Access our strategic advisory consulting services from THCQ Consulting President & CEO, Norris Turner, PharmD, PhD and others on the THCQ Consulting team on an as-needed basis for the term of the agreement.

Current and past clients

I've had the pleasure of knowing Norris Turner for a number of years and working with him for the last two at our consulting firm ESPhA. Since we began utilizing Turner Healthcare Quality Consulting (THCQ), we've been blown away by the valuable insights provided by Norris and the THCQ team. Working with Norris and the THCQ team feels like working with a friend. We couldn't be happier. Big thank you to THCQ for everything you've provided to our team at ESPhA!

Tripp Logan, PharmD

Partner, ESPhA

Norris and THCQ provided critical advice on the innovative concepts developed by RxE2 as we worked to determine how best to bring clinical trials into the daily practice of pharmacists. We worked with Norris to solve one of the pharmaceutical industry's biggest issues: diversity in clinical trials. His guidance and insight on including underrepresented populations in clinical trials through pharmacies and ensuring that we addressed the impact of patient SDoH allowed us to deliver on the RxE2 Diversity Now Plan.

Gerald E. Finken

Chief Executive Officer, RxE2

Our mission is at the
core of what we do

Our mission is to deliver market-relevant strategic guidance for our biopharmaceutical clients by helping to deepen their understanding of their customer’s healthcare quality and value-based care perspectives.

Download our whitepaper today

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Our Insights

Our insights focus on leading topics in the healthcare quality, health equity, patient-centeredness, and value-based care space.

A Tale of Two Job Functions

The new form of quality as a core competency in pharma